YSK that when you contact tech support for an issue, give them replication steps to what caused it. If they can reproduce the issue, it will help towards a speedier resolution.
from /r/YouShouldKnow
當你爲一個問題聯繫技術支持時，給他們提供導致該問題的複製步驟，YSK。如果他們能夠複製這個問題，這將有助於更快地解決問題。