YSK: In English we often say “I’m sorry” but really mean “I’m sad [for you],” and changing your language to the latter allows the person who’s suffering to respond more genuinely.
from /r/YouShouldKnow
YSK:在英語中,我們經常會說 "對不起",但真正的意思是 "我很難過[爲你]",把你的語言改成後者,可以讓受苦的人更真實地迴應。