你应该知道的事

YSK:当对一个公司感到沮丧时,不要告诉CSR "你对我做了XYZ的坏事",而是说 "公司对我做了XYZ的坏事"。
YSK: When frustrated with a company, instead of telling the CSR "YOU did XYZ bad thing to me," say "COMPANY did XYZ bad thing to me."
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