YSK that when you contact tech support for an issue, give them replication steps to what caused it. If they can reproduce the issue, it will help towards a speedier resolution.
from /r/YouShouldKnow
当你为一个问题联系技术支持时，给他们提供导致该问题的复制步骤，YSK。如果他们能够复制这个问题，这将有助于更快地解决问题。