YSK: When frustrated with a company, instead of telling the CSR "YOU did XYZ bad thing to me," say "COMPANY did XYZ bad thing to me."

YSK: When frustrated with a company, instead of telling the CSR "YOU did XYZ bad thing to me," say "COMPANY did XYZ bad thing to me."

YSK: When frustrated with a company, instead of telling the CSR "YOU did XYZ bad thing to me," say "COMPANY did XYZ bad thing to me."
from /r/YouShouldKnow