YSK: If an airline gives you a flight credit, and not a refund for a flight that they cancelled, you can file a complaint with the US Department of Transportation to try and get your refund.
from /r/YouShouldKnow
YSK: If an airline gives you a flight credit, and not a refund for a flight that they cancelled, you can file a complaint with the US Department of Transportation to try and get your refund.